Shipping policy

How are orders shipped?

All orders are shipped from our UK warehouse using a tracked service. 

 

What are the shipping fees?

Free Standard Shipping Over £100

2 to 3 business days.

Orders below £100 - £4.95

Express Shipping - £6.95

1 to 2 business days. Order before 1pm for next day delivery.

 

Europe & International

3-7 business days.

Below £150 - £7

Above £150 - Free

 

Where can I track my order?

You will receive an email from us with a unique tracking number. 

 

What if my order doesn't arrive?

Don’t worry. If your order gets lost in the mail we can provide compensation, in the form of a replacement or refund.

 

Can I change my delivery address?

You can do this prior to dispatch. We recommend contacting us directly to make sure we dispatch your order to the correct address.

 

Where do I return my order?

Please read our return process here.

For international returns please email info@naturylextensions.com